1. Who we are
NEODIM presents marketing, trade growth and logistics coordination services through this website. For the purposes of this policy, NEODIM is the data controller for personal data submitted through the site, unless a separate written agreement says otherwise.
Before the public launch, the final legal company name, registered address, company number, VAT number if applicable and privacy contact email should be added here.
2. Information we may collect
We may collect information that visitors choose to send through forms or email, including name, email address, company name, phone number, project details, product category, target markets, campaign goals, logistics requirements and message content.
The website may also store cookie preferences and basic technical information such as browser type, approximate device information, referring page and pages visited if analytics are enabled with consent.
3. How we use information
- To respond to enquiries and prepare marketing or logistics proposals.
- To understand the product, market, delivery geography and service needs.
- To manage client communication, meetings, briefs, approvals and follow-ups.
- To improve the website experience, only where optional analytics are accepted.
- To keep records required for administration, security, accounting or legal reasons.
4. Legal basis
We process enquiry and business communication data because it is necessary to respond to requests, take steps before entering into a contract, provide requested services and pursue legitimate business interests such as managing leads and client projects.
Optional analytics or marketing cookies are used only where the visitor gives consent. Consent can be changed at any time through the cookie settings on the website.
5. Cookies and optional tracking
Essential storage is used to remember cookie choices and support basic site functionality. Analytics and marketing cookies stay disabled unless the visitor accepts them. No third-party analytics scripts should be connected before the consent logic is fully configured.
6. Sharing information
Personal data is not sold. It may be shared with trusted service providers only when needed to operate the website, manage communications, prepare proposals, deliver marketing services, coordinate logistics or meet legal obligations.
Examples may include hosting providers, email providers, analytics tools, CRM systems, professional advisers and logistics or fulfilment partners involved in a confirmed project.
7. Retention
Enquiry data is kept only for as long as needed to respond, prepare a proposal, maintain business records or comply with legal and accounting requirements. If an enquiry does not become an active project, the data should be reviewed and removed after a reasonable business period.
8. Your rights
Depending on the applicable law, visitors may request access to their personal data, correction, deletion, restriction of processing, objection to processing or transfer of their data. Visitors may also withdraw consent for optional cookies.
Requests should be sent to the final privacy contact email once it is added to this page. NEODIM may need to verify the request before taking action.
9. Security and updates
NEODIM should use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. This policy may be updated when the company adds new services, systems, analytics tools or legal details.
This website policy is a professional draft and should be reviewed by a qualified legal adviser before public use.